Privacy Policy

At Qafxpress, we are committed to protecting your privacy and ensuring that your personal data is handled safely, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and digital platforms.

By using Qafxpress services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number

• Business name and contact details

• Pickup and delivery addresses

• Identification details (where required for verification)

Shipment & Service Information

• Parcel details (weight, dimensions, tracking data)

• Delivery preferences and instructions

• Proof of delivery (signature, photo, GPS confirmation)

Technical Information

• IP address, browser type, device information

• Website usage data and cookies

• Login activity on business or customer portals

How We Use Your Information

Your information is used to:

• Process, manage, and deliver shipments

• Provide tracking, delivery updates, and notifications

• Verify identity and prevent fraud

• Improve our services, systems, and customer experience

• Communicate important service updates or support responses

• Comply with legal and regulatory obligations

Data Sharing & Disclosure

We do not sell or trade your personal information.

We may share data only with:

• Delivery partners and operational service providers

• Payment processors for secure transactions

• Government or regulatory authorities when legally required

• Technology providers supporting tracking, notifications, and platforms

All third parties are required to handle data securely and in compliance with applicable laws.

Data Security

We take strong security measures to protect your data, including:

• Secure servers and encrypted systems

• Restricted access to sensitive information

• Regular monitoring and system updates

• Internal policies to prevent unauthorized access or misuse

Despite best efforts, no digital system is 100% secure, but we continuously work to safeguard your information.

Cookies & Tracking Technologies

Qafxpress uses cookies to:

• Improve website functionality and performance

• Analyze site traffic and usage patterns

• Remember user preferences

You can control or disable cookies through your browser settings.

Data Retention

We retain your data only for as long as necessary to:

• Fulfil service requirements

• Meet legal, tax, and regulatory obligations

• Resolve disputes or enforce agreements

Once no longer required, data is securely deleted or anonymized.

Your Rights

You have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of data (subject to legal requirements)

• Object to or restrict certain processing activities

Requests can be made by contacting our support team.

Third-Party Links

Our website may contain links to third-party websites.
Qafxpress is not responsible for the privacy practices or content of external sites.

Policy Updates

We may update this Privacy Policy from time to time to reflect:

• Legal or regulatory changes

• Service or system improvements

Any updates will be published on this page with immediate effect.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Qafxpress Support Team
📧 Email: support@qafxpress.com
📞 Phone: Available via customer support