Paying fees
Before you start
Please make sure you have the following details ready:
✅ The details on your “Fee to Pay” card (if you received one), or your SMS / Email notification
✅ A valid debit or credit card, or the option to pay online
| Item size | Current price |
|---|---|
Letter/large letter No postage paid/Counterfeit stamp Insufficient postage paid Use of Non-barcoded stamp | KWD 5.00 KWD 1.50 KWD 2.50 |
Small parcel No postage paid/Counterfeit stamp Insufficient postage paid Use of non-barcoded stamp | KWD 7.00 KWD 3.50 KWD 3.50 |
| Medium parcel | KWD 1.50 plus incremental postage rounded to the nearest 10 pence KWD 10.00 fee applied to any Medium Parcel exceeding Length 61cm Width 46cm Depth 46cm and or Weight 20kg (please note, the measurements will include any packaging). |
All items arriving in Kuwait from outside the country are required by law to be presented to Kuwaiti Customs. These items may be inspected and could be subject to customs duties, import taxes, or other applicable charges.
Any customs charges are assessed and applied by Kuwaiti Customs authorities, not by Qafxpress.
How charges are calculated
Customs charges depend on:
The contents of the shipment
The country of origin
The declared value of the item
The sender and recipient details
Letters, documents, and items containing documents only are generally exempt from customs charges, subject to customs regulations.
Payment of customs charges
For postal and courier shipments, Qafxpress may pay import duties or taxes on your behalf (where applicable) to help ensure faster delivery of your item.
If any charges apply, we will notify you with a “Fee to Pay” notice, showing the amount that must be paid before delivery can be completed.
Customs handling fees
In addition to customs charges, Qafxpress applies a customs handling fee for processing imported items:
Standard Qafxpress shipments: 8 KWD
Express / Priority shipments: 12 KWD
For goods with a high declared value, additional documentation and processing may be required. In such cases, an enhanced handling fee of 25 KWD may apply to cover customs clearance services.
Important note
Customs regulations and fees are subject to change and are governed by Kuwaiti Customs laws. Qafxpress has no control over customs assessments but will support you throughout the clearance process to ensure smooth delivery.
Deliver Smarter with Qafxpress
Fast, secure, and reliable delivery solutions across Kuwait.

